Job # 081161
Job Title Public Information Assistant
Job Family Communications
Location Mexico City, Mexico
Appointment Local Hire
Job Posted 22-Jul-2008
Closing Date 03-Aug-2008
Language Requirements English [Essential]; Spanish [Essential]
Appointment Type Term (Duration: 1 yrs)

Duties and Accountabilities

• Implement a communications and outreach program in Mexico to ensure a broad understanding of the organization’s activities and to facilitate dialogue opportunities and public access to the organization’s documents, publications and knowledge.
• Ensure that the Bank’s information on development is accessible to the widest array of stakeholders possible through the appropriate channels and products such as the country website, information centers (within and outside the office), libraries, press, radios, newsletters, events and so forth. As needed, establishes points of access to information in regional libraries, public institutions and project sites to improve access to Bank project and program information in various areas of the country.
• Manage Public Information services and the Mexico’s country office web site and ensure its information is up-to-date, using up to date technologies, including video, pod-casts, etc.
• Under appropriate guidance, negotiate and implement partnerships as needed to disseminate and to increase access to information and outreach activities, in various areas of the countries. Organize and disseminate the physical and virtual collection of the overall organization’s information.
• Develops and maintains information products and services within and outside the Bank. Acquires, maintains, controls, packages and distributes all released documents, publications, and information in other formats of Bank, Government and other institutions
• As the point of entry to the Bank for many external stakeholders, provides courteous, accurate and timely information. Refers complex questions to appropriate Bank staff or to the Officer. Responds to routine inquiries (via telephone, email, correspondence, or in-person) about the Bank. Provides expert advice to internal and external audiences on the availability of information to public according to the Bank’s Disclosure Policy.
• Oversee and review the translation of documents and information into Spanish.
• Under guidance, maintain and report statistics on service, results and workload measures. Regularly tracks and analyzes data and information for research, current events, public opinion and other internal or external developments related to the Bank and its work, utilizing information from routine and non-traditional sources from both inside and outside the Bank.
• Draft, edit, produce, and distribute routine outreach materials such as brochures or email bulletins.
• Coordinates logistics and speakers for Bank-sponsored events and other outreach activities (e.g., press briefings, conferences and seminars, consultations, etc.) to foster dissemination and two-way dialogue on strategic topics pertaining to the Bank.
• Under appropriate guidance, regularly liaises with the Bank’s key audiences in-country. Maintains effective two-way communications and dialogue with academics, businesses, agents working on projects, government agencies, depository, regional libraries and local distributors of Bank publications.

Selection criteria:

– Bachelor degree in Communications, or a rated field plus some relevant work experience, in the delivery of communication and information dissemination activities.
– Familiarity with communications approaches, tools, and methodologies for planning, executing, and monitoring communications and information strategies to the public.
– Excellent English and Spanish, oral and written communications capabilities; strong organizational, research analytical and presentation skills.
– Strong computer and web management skills; (Internet, Word, Lotus Notes, PowerPoint, Excel and full knowledge of Web Editing).
– Knowledge of social, political and development issues in Mexico.
– Well developed network of contacts with national and local media.
– Personal and professional integrity, self motivation and proven ability to work within a team under minimum supervision.
– Demonstrated ability on negotiation.
– Ability to juggle multiple tasks within tight deadlines and willingness to travel.

Aplications here